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Location: South Harrow, London, HA2 0DU (Onsite)

We are seeking a skilled and motivated IT Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders, product teams, and developers to enhance our remittance platforms and ensure seamless user experiences.

KEY RESPONSIBILITIES

• Work with stakeholders (operations, compliance, finance, customer service) to gather and document business requirements.
• Translate business needs into functional and technical specifications.
• Conduct workshops, interviews, and stakeholder meetings.
• Analyse end-to-end remittance workflows (sender → processing → payout).
• Understand payment ecosystem (SWIFT, SEPA, mobile wallets, bank transfers, cash pickup).
• Identify process inefficiencies and recommend improvements.
• Ensure systems align with AML, KYC and Sanctions screening requirements.
• Act as the liaison between business users and IT/development teams.
• Manage expectations and ensure alignment on project scope.
• Define test scenarios and acceptance criteria and support UAT.
• Validate that delivered solutions meet business requirements.
• Analyse transaction data to identify trends, risks, or inefficiencies.
• Support reporting needs (transaction volumes, fraud detection insights).
• Improve customer journey (faster transfers, fewer errors).
• Support digital transformation initiatives.

REQUIREMENTS

• Bachelor's degree in IT, Business Administration, or related field.
• MBA preferred.
• 3+ years of experience as Product/Project Management or Business Analyst, preferably in fintech or remittance.
• Strong understanding of payment systems and financial services.
• Experience with Agile/Scrum methodologies.
• Excellent analytical, problem-solving, and communication skills.
• Familiarity with APIs, databases, and system integrations is a plus.

PREFERRED QUALIFICATIONS

• Experience in remittance or cross-border payments.
• Knowledge of AML/KYC compliance frameworks.
• CBAP, PMI-PBA, or Agile-related certifications.

WHAT WE OFFER

• Competitive salary and benefits.
• Opportunity to work in a fast-growing fintech environment.
• Collaborative and innovative team culture.
• Career growth and development opportunities.

Interested candidates should send their CV and cover letter to: hr@imelondon.co.uk

Location: South Harrow, London, HA2 0DU (Onsite)

We are looking for a proactive and detail-oriented Business Associate to support daily operations, drive business growth, and enhance customer experience. This role is ideal for someone who enjoys working across multiple functions, including operations, customer service, and business development.

KEY RESPONSIBILITIES

• Support day-to-day business operations and transaction processes.
• Coordinate with internal teams (IT, compliance, finance, and customer support).
• Assist in identifying new business opportunities and partnerships.
• Monitor transaction trends and prepare reports for management.
• Handle client inquiries and provide timely resolutions.
• Contribute to process improvement initiatives to increase efficiency.
• Assist customers with transaction queries (status, delays, errors).
• Support agent network (cash pickup points, partners) with onboarding and issue resolution.
• Ensure high service standards and quick turnaround for complaints.
• Work with international partners (banks, fintechs, mobile wallets).
• Support onboarding of new payout partners and corridors.
• Assist in promotional campaigns and customer acquisition initiatives.

REQUIREMENTS

• Bachelor's degree in Business Administration, Finance, or related field.
• 2–3 years of experience in financial services, remittance, or fintech.
• Strong analytical and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Ability to work in a fast-paced environment and manage multiple tasks.

PREFERRED QUALIFICATIONS

• Experience in remittance or payments industry.
• Familiarity with AML/KYC compliance requirements.
• Knowledge of customer service tools or CRM systems.

WHAT WE OFFER

• Competitive salary and benefits package.
• Exposure to international financial markets.
• Dynamic and collaborative work environment.
• Opportunities for career growth and skill development.

Interested candidates should submit their CV and cover letter to: hr@imelondon.co.uk

We are a Remittance Company operating from the United Kingdom and we send money to various countries around the World. Our company is searching for a Business Development Officer who is dynamic and excited to take on the challenge. Your duty will mainly be to help our organisation to build business plans and to develop our marketing strategy. You will be expected to be comfortable working face to face with our customers and in communicating important information like our Services and Rates to them. The ideal candidate will be; hard working, target-driven and highly analytical. You will be a professional who possess excellent verbal and written communication skills.

ROLE AND RESPONSIBILITIES

• Creating marketing strategies for the business
• Developing and maintaining relationships with business stakeholders, including clients, partners or vendors
• Conducting periodic market research and analysis
• Implementing strategies to minimise operating costs and increase profits
• Communicating and maintaining relationships with the business partners and agencies
• Setting up targets and building appropriate strategy to achieve goals
• Provide excellent customer service and maintain relationships with vendors
• Providing support to executives
• Scheduling appointments and managing calendars
• Preparing and filing forms and other documents
• Assess company operations to determine compliance risk

 

SKILLS AND QUALIFICATIONS

 

• Problem-solving skills
• Research and analysis skills
• Good knowledge of legal requirements and procedures
• Brilliant oral and written communication skills
• Highly analytical with strong attention to detail
• Willingness to learn
• Knowledge of Digital Marketing

 

EDUCATION AND EXPERIENCE

• Bachelor’s degree preferably in Management, 1-2 year experience in marketing or business development

 

Interested candidates can send their updated CV to: hr@imelondon.co.uk