How can we help?
Find answers and support for all your questions.
How to send money in 4 easy steps
Create your free account
Sign up with your email and verify your identity. It takes less than 5 minutes.
Choose your destination
Select the country and amount you want to send. See the exchange rate before you commit.
Enter recipient details
Add the recipient's name, bank account or mobile money details securely.
Confirm and send
Review everything, pick a payment method, and send your money. Track it in real time.
Send Money – Cash Collection
This option allows your receiver to collect cash from any agent in our network; we have a diverse range of payment networks available globally.
Select Your Receiving Country
You can enter possible cash collection locations. We have a diverse range of payment networks available globally.
Choose how you want to pay us
Choose how you want to pay; we offer three options for payment: Online Bank Account Deposit, Card Payment, Internet Banking Payment.
Confirm And Submit
After you've entered the recipient's information and chosen a payment method, click Confirm.
Send Money – Bank Account Deposit
Allow your funds to be deposited directly into your preferred bank account. We have wide range of bank deposit networks worldwide.
Select Your Receiving Country and bank
We have wide range of bank deposit networks worldwide. Enter bank account number and other required informations.
Choose how you want to pay us
Choose how you want to pay; we offer three options for payment: Online Bank Account Deposit, Card Payment, Internet Banking Payment.
Confirm and Submit
After you've entered the recipient's information and chosen a payment method, click Confirm.
Send Money – Digital Wallet Deposit
We will deposit your money directly into your receiver's digital wallet. We have wide range of digital wallet networks worldwide.
Enter Your Receiving Country and Wallet Providers
We have wide range of bank deposit networks worldwide. Enter digital wallet number and other required informations.
Choose how you want to pay us
Choose how you want to pay; we offer three options for payment: Online Bank Account Deposit, Card Payment, Internet Banking Payment.
Confirm Information and Submit
After you've entered the recipient's information and chosen a payment method, click Confirm.
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How we help keep you safe
IME London is authorised by the FCA. We use verification checks, secure systems and safeguarding rules to protect your transfers.
Identity checks
We verify customers to help prevent fraud and meet regulatory requirements.
Secure transfers
Review fees, rates and recipient details before you confirm every payment.
Safeguarded funds
Relevant customer funds are safeguarded under UK payment services rules.
Everything you need to know
A Fast and Secure Way
to Send Money
on the Go
Download our app for free to send money online in minutes to over 130 other countries. Track your payments and view your transfer history from anywhere.
Get in touch
with our team
Our support team is available Monday to Friday, 9am to 6pm. For complaints or unresolved issues, contact us and we will investigate promptly.