Modern Slavery Statement

1. Introduction

This statement is made by Subhida UK Limited trading as IME London (Company Registration No. 06432399) pursuant to section 54 of the Modern Slavery Act 2015. It sets out the steps we take to help ensure that modern slavery and human trafficking are not taking place in our business or supply chains.

IME London is authorised by the Financial Conduct Authority (FCA Register Number 576127) to provide payment services. Our registered office is Pentax House, South Hill Avenue, South Harrow, London, HA2 0DU.

2. Our business

We provide international money transfer and related payment services to personal customers, primarily from the United Kingdom to overseas destinations through online, mobile and partner channels. We work with regulated payment partners, technology providers and professional service suppliers.

3. Our policy on modern slavery

We have a zero-tolerance approach to modern slavery and human trafficking. We expect our employees, contractors and suppliers to act with integrity and to comply with applicable employment and human rights laws.

We are committed to:

• acting ethically and with transparency in our business relationships;
• implementing proportionate controls to identify and mitigate modern slavery risk; and
• encouraging the reporting of concerns without fear of retaliation.

4. Supply chains and due diligence

Our supply chain includes banking and payment network partners, IT and cloud providers, identity verification vendors, marketing agencies and office support services. We assess suppliers based on the nature of the service and geography.

As part of our due diligence we may:

• review supplier onboarding information and contractual protections;
• prefer suppliers with clear ethical trading or modern slavery policies;
• require suppliers to confirm compliance with applicable labour laws; and
• review or exit relationships where material concerns cannot be resolved.

5. Our workforce

Our UK workforce is employed in accordance with UK employment law. We use right-to-work checks and fair recruitment practices. We do not use forced, bonded or involuntary labour.

6. Training and awareness

Relevant staff, particularly those involved in procurement, compliance and people operations, receive awareness of modern slavery risks and how to escalate concerns through internal reporting channels.

7. Reporting concerns

Employees and third parties who suspect modern slavery or related wrongdoing connected to our business are encouraged to report concerns to compliance or management, or by emailing info@imelondon.co.uk. Reports will be treated seriously and investigated appropriately.

8. Effectiveness and continuous improvement

We review this statement periodically and enhance our controls as our business and supply chain evolve. This statement will be reviewed at least annually.

9. Approval

This statement has been approved by the management of Subhida UK Limited trading as IME London for the financial year referenced by the last updated date above.